Area Job Descriptions - Staff

Area Job Descriptions - Staff

JOB DESCRIPTION:  SRC Manager

  1. Job Summary
    The SRC Manager is the highest student authority on duty and is responsible for the smooth operation of the Student Recreation Center on a daily basis.  The SRC Manager must know all policies of the Student Recreation Center and make decisions based on previous experience and the general philosophy and mission of the Center.  SRC Managers may make exceptions to the policies and procedures based on the recreation department philosophy and mission and considering specific details of a situation.  The SRC Manager supervises all other student employees in the absence of staff.  The SRC Manager may also confer with the staff while making decisions on a particular situation.
  2. Job Relationship
    1. Responsible to:    Director of SRC,
    2. Supervised by:     Director of SRC
         
  3. Responsibilities
    1. Operation of entire facility on a daily basis.
    2. Knowledge of philosophical foundation of the SRC and The recreation department.
    3. Knowledge of operational policies and procedures, including basic knowledge of the Sportsmen’s Management System.
    4. Awareness of all employee job descriptions.
    5. Perform functions of other employees in their absence or for additional help.
    6. Frequent inspection of sport equipment and facility.            
    7. Maintain positive relations and rapport with members of the recreation department.
      (PR representative -- serving as a liaison between SRC and its members or guests).
    8. Perform general maintenance/custodial functions.
    9. Provide first aid in emergency situations and complete annual blood borne pathogen training.
    10. Ensuring the rotation of all floor supervisors to each station during peak usage within the facility
                                                   
  4. Qualifications
    1. One semester of employment with the recreation department.
    2. Certified in Standard First Aid
    3. Automated External Defibrillation (AED)
    4. CPR (American Heart Association Level “C” or American Red Cross Professional Rescuer).
    5. Blood borne Pathogen Training
                           
  5. Promote the Mission of The recreation department -- in spirit and in action.

JOB DESCRIPTION:  Floor Supervisor – SRC

  1. Job Summary
    The Floor Supervisor is a student employee involved in assisting users of the Student Recreation Center in various activity areas by providing information, general maintenance/custodial and any weight room supervision in those areas. The Floor Supervisor represents the policies and rules of the Student Recreation Center and is a general trouble-shooter on the floor.  The Floor Supervisor is NOT a weight-training expert. These students are on duty to stress safety and proper use of all equipment, as well as answer patron questions.
  2. Job Relationship
    1. Responsible to: Director of SRC
    2. Supervised by:  Director of SRC, SRC Manager
         
  3. Job Responsibilities
    1. Expertise in regard to the physical layout of the Student Recreation Center and tour guide training.    
    2. Knowledge of all rules and regulations
    3. Performing minor maintenance/custodial duties in weight areas
    4. General supervision of all activity in the facility.
    5. Clean and maintain all weight equipment.
    6. Regular inspection of all weight equipment.
    7. Maintain positive relations and rapport with patrons.
    8. Make participation head counts during regular rounds.
    9. Supervision of all activity while stressing safety and proper use of equipment.
    10. Provide first aid in emergency situations and complete annual blood borne pathogen training.
    11. Performing Set-Up and Tear-down of equipment and storage in its proper area.
    12. During peak usage times remain in all designated stations (i.e. Gallery, weight room, and Courts)
         
  4. Qualifications
    1. Certified in Standard First Aid
    2. Automated External Defibrillation (AED)
    3. CPR (American Heart Association Level “C” or American Red Cross Professional Rescuer).
    4. Blood borne Pathogen Training
  5. Promote mission of the recreation department in spirit and in action.

JOB DESCRIPTION: Customer Service Representative – SRC

  1. Job Summary
    The Customer Service Representative (CSR) handles court reservations, the selling of guest passes, checking entry of members and making a log of entries each half-hour, answering phones, assisting with memberships and CSM duties and answering questions from the public. The CSR is also able to be in contact with the Floor Supervisors and SRC Manager to handle emergency situations.
  2. Job Relationship
    1. Responsible to: SRC Manager
    2. Supervised by: SRC Manage
  3. Responsibilities
    1. Knowledge of Welcome Desk operations and procedures.
    2. Knowledge of The recreation department rules and regulations and admittance policies.
    3. Ability to communicate.
    4. Ability to get along with others.
    5. Financial accountability.
    6. Maintain positive relations and rapport with members of the recreation department.
    7. Provide outstanding customer service.
    8. Knowledge of computer functions for purposes of loading memberships.
  4. Qualifications
    1. Accurate typing ability, record keeping, problem-solving skills and some knowledge of computer skills.
    2. Certified in Standard First Aid
    3. Automated External Defibrillation (AED)
    4. CPR (American Heart Association Level “C” or American Red Cross Professional Rescuer).
    5. Blood borne Pathogen Training
  5. Promote the mission of the recreation department in spirit and in action.

JOB DESCRIPTION: Customer Service Manager – SRC

  1. Job Summary
    The Customer Service Manager (CSM) is responsible for the Welcome Desk. The CSM answers phones, greets patrons as they enter the facility, directs them to the appropriate staff member, sells memberships, types, answers questions, works with the cash register, works with the camera equipment and various other service duties.
  2. Job Relationship
    1. Responsible to: SRC Manager
    2. Supervised by: SRC Manager
  3. Responsibilities
    1. Knowledge of Welcome Desk operations and procedures.
    2. Knowledge of The recreation department rules and regulations and admittance policies.
    3. Ability to communicate.
    4. Ability to get along with others.
    5. Financial accountability.
    6. Maintain positive relations and rapport with members of the recreation department.
    7. Provide outstanding customer service.
    8. Knowledge of computer functions for purposes of loading memberships.
  4. Qualifications
    1. Accurate typing ability, record keeping, problem-solving skills and some knowledge of computer skills.
    2. Certified in Standard First Aid
    3. Automated External Defibrillation (AED)
    4. CPR (American Heart Association Level “C” or American Red Cross Professional Rescuer).
    5. Blood borne Pathogen Training
  5. Promote the mission of the recreation department in spirit and in action.

JOB DESCRIPTION: Fitness Tech Manager

  1. Job Summary
    The Fitness Tech Manger is responsible for monetary and merchandise accountability in the weight room as well as the supervision of Equipment Room Staff. Other duties include recording sales statistics, purchasing recommendations, salesperson duties, knowledge of the equipment items, and knowledge of the entire Equipment Room operation. The person is left in charge of the Equipment Room area in the absence of the Facility Manager.
  2. Job Relationship
    1. Responsible to:             Director of Recreation
    2. Supervised by:              SRC Manager
               
  3. Responsibilities
    1. Assist in Equipment Room operations
    2. Monetary and merchandise accountability         
    3. Demonstrate knowledge of the equipment merchandise
    4. Record sales and statistics        
    5. Sales duties on the Sportsmen’s Management System
    6. Have knowledge of the Equipment Room operations
    7. Supervision of the Equipment Room Staff
    8. Maintain positive relations and rapport with members of the recreation department
    9. Periodically inspect equipment
    10. Perform maintenance/custodial functions
    11. Provide first aid in emergency situations and complete annual blood borne pathogen training
    12. Perform Assessments on patrons using TriFitt 700
    13. Perform Supervision of Fitness Tec
  4. Qualifications
    1. Certified in Standard First Aid
    2. Automated External Defibrillation (AED)
    3. CPR (American Heart Association Level “C” or American Red Cross Professional Rescuer)
    4. Blood borne Pathogen Training
    5. Personal Training background
    6. Training on the TriFitt 700
  5. Promote the mission of the recreation department in spirit and in action.

JOB DESCRIPTION: Fitness Tech

  1. Job Summary
    The Fitness Tech is responsible accountability in the weight room. Other duties include recording member’s workout statistics using the TriFitt 700.  Basic knowledge of the equipment items and knowledge of the entire recreation center operation. 
  2. Job Relationship
    1. Responsible to:             Director of Recreation
    2. Supervised by:              Fitness Tech Manager, SRC Manager      
  3. Responsibilities
    1. Assist in Equipment Room operations
    2. Monetary and merchandise accountability         
    3. Demonstrate knowledge of the equipment merchandise
    4. Record sales and statistics        
    5. Sales duties on the Sportsmen’s Management System
    6. Have knowledge of the Equipment Room operations
    7. Supervision of the Equipment Room Staff
    8. Maintain positive relations and rapport with members of the recreation department
    9. Periodically inspect equipment
    10. Perform maintenance/custodial functions
    11. Provide first aid in emergency situations and complete annual blood borne pathogen training
    12. Perform Assessments on patrons using TriFitt 700
    13. Perform Supervision of Fitness Tech’s
  4. Qualifications
    1. Certified in Standard First Aid
    2. Automated External Defibrillation (AED)
    3. CPR (American Heart Association Level “C” or American Red Cross Professional Rescuer)
    4. Blood borne Pathogen Training
    5. Personal Training background
    6. Training on the TriFitt 700
  5. Promote the mission of the recreation department in spirit and in action

JOB DESCRIPTION: Equipment Room Supervisor

  1. Job Summary
    The Equipment Room Supervisors are responsible for issuing equipment upon request. Other duties include keeping the laundry clean and well-stocked, scheduled checks of the locker rooms, maintaining equipment, and making reservations for fitness assessments. Another important task is issuing locks and lockers at the beginning of each semester.          
  2. Job Relationship
    1. Responsible to: Director of Recreation
    2. Supervised by:    Fitness Tech Manager, SRC Manager
  3. Responsibilities
    1. Issue Locks.    
    2. Check in/out lockers.
    3. Check in/out equipment and rentals.
    4. Keep up with laundry.
    5. Check the locker rooms every hour.
    6. Repair, inspect and maintain equipment.
    7. Maintain positive relations and rapport with members of the SRC.
    8. Custodial functions.
    9. Perform maintenance/custodial functions.
    10. Provide first aid in emergency situations and complete annual blood borne pathogen training.
  4. Qualifications
    1. Certified in Standard First Aid
    2. Automated External Defibrillation (AED)
    3. CPR (American Heart Association Level “C” or American Red Cross Professional Rescuer).
    4. Blood borne Pathogen Training
  5. Promote the mission of the recreation department in spirit and in action.

JOB DESCRIPTION: Group Exercise Instructor

  1. Job Summary
    The Aerobics Instructor is a student employee involved with leading aerobics classes. Aerobics Instructors instruct participants in the correct way to perform various activities to ensure the participant’s safety.
  2. Job Relationship
    1. Responsible to: Director of Recreation
    2. Supervised by:    Director of Recreation
  3. Responsibilities
    1. Adequately prepare each session.
    2. Effectively and appropriately enforce facility use and safety policies.
    3. Inform Director of any problems that may occur.
    4. Maintain positive relations and rapport with program participants.
    5. Attend workshops, in–service training and scheduled practice sessions.
  4. Qualifications
    1. Accurate typing ability, record keeping and some knowledge of computer skills.                       
    2. Certified in Standard First Aid
    3. Automated External Defibrillation (AED)
    4. CPR (American Heart Association Level “C” or American Red Cross Professional Rescuer).
    5. Blood borne Pathogen Training
  5. Promote the mission of the recreation department in spirit and in action.